Scaling from 200 to 2000: Why Growing GCCs Choose NetSuite ERP Early

Published on
November 28, 2025
Author
Kapil Pant
NetSuite Functional & Solutions Consultant
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Global Capability Centers (GCCs) in India often start small but aim to grow fast. As the GCC scales from a couple of hundred employees to thousands, its finance and operations leaders face a common challenge: will our systems hold up? CFOs know that a patchwork of spreadsheets or entry-level accounting tools can’t keep pace with rapid growth. Instead of waiting to outgrow their software, forward-looking CFOs choose a modern ERP early. Implementing a cloud ERP like NetSuite from the start means the company won’t need a painful system overhaul later.

Many growing firms learn this the hard way. As CFO India notes, businesses that adopt a full ERP suite early “realise benefits such as lower costs, simpler and quicker implementation and a future-proofed system that is ready to scale… mitigating the risks and costs of delaying”. In other words, putting in place a robust ERP at 200 staff can prevent a costly emergency switch at 2000 staff.

Why CFOs Demand Scalable ERP

CFOs have a front-row seat on growth pains. When a GCC doubles or triples its size, manual processes and siloed systems turn into bottlenecks. Invoices pile up, bank reconciliations take days, and the finance team struggles with spreadsheets. Tight growth margins mean CFOs cannot afford errors or delays. They need real-time visibility across all units, accurate forecasting, reliable financial controls, and strong support for Intercompany Accounting, especially as entity structures expand.

A cloud-based ERP like NetSuite answers these needs. By design, it scales with the business. NetSuite was an early cloud ERP (since 1998) and avoided the large hardware upgrades of on‑premises systems. When growth demands more capacity, a cloud ERP simply adds resources without new servers or big capital expenses. As Lisa Schwarz of NetSuite explains, cloud infrastructure lets you “scale up with your business as it grows,” or even scale down easily when needed. There is no need to wait for the next software version updates are automatic and ongoing.

Cloud ERP also unifies all data on one platform. As a result, finance teams get a single source of truth. Leaders see company-wide KPIs and cash flow in real time, rather than waiting weeks for consolidated reports. Many growing companies use NetSuite to “access all business data in one place, in real time,” giving management complete visibility. This real-time insight helps CFOs make faster, smarter decisions as the company scales.

The Hidden Cost of Late ERP Upgrades

Delaying ERP modernization carries hidden costs. On-premises ERP systems require heavy maintenance and periodic reimplementation. MIE Solutions reports that on‑premises maintenance fees often run 15–30% of the original software cost each year – effectively forcing companies to “re-purchase” their ERP every few years. For CFOs, this means unpredictable budgets and repeated capital outlays.

By contrast, cloud ERP operates on a subscription model with predictable fees. Research shows migrating from legacy ERP to cloud can cut total cost of ownership by 30–50% over five years. In practice, many companies report about 40% savings after moving to cloud ERP. Cloud implementations also go live much faster: instead of months of server setup and debugging, a cloud ERP can be up and running in weeks. This means less downtime for the business and lower consulting costs, especially when supported by experienced Oracle NetSuite ERP consulting partners.

For a fast-growing GCC, this cost advantage is crucial. Every rupee saved on IT maintenance can be invested in hiring talent or expanding services. And every avoided reimplementation saves the hidden costs of project delays, system outages, and training thousands of users on a new platform. CFOs understand that a “future-proofed” cloud ERP avoids those risks and expenses.

NetSuite Benefits from a CFO’s View

Real-time financial control: NetSuite gives CFOs dashboards and reports on demand. Transactions from every subsidiary flow into one system. As NetSuite’s marketing explains, companies can “monitor cash positions, forecasts, and other analytics to shape strategic decisions”. In practice, finance teams see results: when Canva implemented NetSuite early, its finance managers gained real-time visibility into finances and cash across all global entities. Manual consolidation disappeared. Month-end close time dropped by days. With spreadsheets gone, the finance team could support ongoing growth with confidence an essential capability for both Financial services and Professional services organizations.

Unified global operations: CFOs of GCCs often deal with multiple legal entities, currencies and tax regimes. NetSuite OneWorld is built for this. It can manage many subsidiaries and currencies in one system. A leading beauty retailer, Charlotte Tilbury, rolled out NetSuite for precisely this reason – to “handle multiple legal entities and subsidiaries on one system” with different currencies and tax rules. The outcome was instant: global financial consolidation on demand. In fact, a nonprofit CFO noted that having “all country offices on the single NetSuite system” gave them clear visibility of how funds flow and are spent.

Efficiency and automation: As the company grows, repetitive tasks multiply. CFOs can’t watch the team’s hours skyrocket. NetSuite automates many routine finance tasks. It speeds the close process, handles bank reconciliations, and enforces approval workflows automatically. For example, Canva eliminated error-prone manual bank reconciliations by using NetSuite’s auto-matching apps. Less manual work means the finance team can focus on analysis and planning. NetSuite’s unified platform also prevents data silos between departments – making inter-department processes (order-to-cash, procure-to-pay) faster and more accurate.

Compliance and audit readiness: Growing firms (especially GCCs with global links) must meet various regulations. NetSuite comes with built-in controls and audit trails, so finance leaders can enforce approvals and generate compliance reports easily. When a firm is planning an IPO or raising funds, investors and auditors demand transparency. Zendesk’s case shows why NetSuite helps: before its IPO, Zendesk moved to NetSuite OneWorld to ensure real-time global reporting and compliance. NetSuite delivered “best-in-class financial processes, including fast global closes and improved accuracy”, which was vital for its successful public listing.

Real-World Success Stories

Houseblend’s collection of NetSuite case studies shows a clear pattern: companies that adopt NetSuite early avoid headaches later. Take Zendesk. In 2012, Zendesk was already serving over 100,000 customers worldwide and preparing for IPO. Rather than patch its old tools, Zendesk implemented NetSuite OneWorld for finance. The result was a global ERP platform that let them close books in near-real time across 150+ countries. As a result, by the time of its IPO in 2014, Zendesk had fast, accurate reporting for investors. The CFO and finance team could “maintain control and insight during a period of explosive growth” thanks to NetSuite’s cloud ERP.

Another example is Canva, the design software firm. Canva expanded from a startup to 200+ employees quickly. It ran into trouble consolidating accounts across offices. In 2018, Canva brought in NetSuite OneWorld. They configured multi-entity accounting, automated bank feeds, and reporting by department. The impact was immediate: the finance team got real-time visibility into cash positions worldwide and shaved days off month-end close. Reporting that once took hours of spreadsheet work became instant. Canva’s CFO could now support further expansion without worrying about the books. As Houseblend notes, “High-growth companies benefit from implementing a scalable ERP early” – NetSuite centralizes complex processes so finance can focus on strategy rather than data wrangling.

These cases mirror CFOs’ own priorities. Across industries, NetSuite customers report automating 80–90% of their financial tasks, speeding closes by over 40%, and cutting software maintenance overhead. Each example underlines a simple fact: CFOs who plan for scale with NetSuite avoid the expense and risk of rip-and-replace projects later.

NetSuite Tailored for India’s GCCs

For Indian GCCs, NetSuite has become an even stronger fit. In early 2025, Oracle announced new NetSuite cloud regions in Mumbai and Hyderabad. This means NetSuite’s ERP can now run locally for Indian companies, improving performance and data security. Local data centers help meet India’s tightening data localization rules. CFOs and CTOs in India breathe easier knowing sensitive financial data stays onshore. SaasWorx’s founder points out that India-based data centers give companies “added data residency confidence… especially those planning to list on public markets”.

In practical terms, an Indian GCC can run NetSuite with the same robustness as any global player, without legal worries. Companies can leverage NetSuite’s AI and advanced modules knowing they comply with India’s GST, localization, and audit laws. As IDC research notes, this local hosting lets Indian firms “embrace AI-driven ERP solutions that are simple, scalable, and future-ready”. With India predicted to be one of the world’s fastest-growing economies, CFOs recognize that a scalable cloud ERP is a strategic asset for the “India decade” ahead.

Key Takeaways for CFOs

  • Plan ahead: Implement a scalable ERP early. It saves costs and headaches later.

  • Choose cloud: A cloud ERP like NetSuite grows with you. It reduces capital expense and cuts TCO by up to 50% compared to legacy ERP.

  • Unify finance: One system for all entities ensures real-time financial control and easier audits.

  • Automate tasks: Free your finance team from manual work. NetSuite speeds close processes and eliminates spreadsheets.

  • Leverage local solutions: In India, use NetSuite’s new cloud regions to ensure compliance and performance.

CFOs at expanding GCCs are typically risk-averse. They want a proven foundation that won’t break under growth. NetSuite checks that box. Many companies have used it to scale smoothly from hundreds to thousands of employees without swapping ERPs. In short, adopting NetSuite early builds a growth-ready finance system. CFO India put it well: an early cloud ERP gives you “a future-proofed system… ready to scale”. For finance leaders in India and worldwide, the message is clear: invest in the right ERP now, and you won’t have to reinvent it later.

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