Kion is a cloud-enablement software provider that automates CloudOps by unifying FinOps, identity management, continuous compliance, and orchestration across AWS, Azure, Google Cloud, and OCI. Their platform allows organizations to streamline cloud cost controls, enforce governance policies, and provision infrastructure through a single intuitive interface, driving faster innovation while reducing manual workloads and risk
The client had a small Inside Sales team with limited bandwidth to follow up on high value Quotes shared with Prospects due to which deals were slipping through the cracks. They needed an intelligent Agent which would automate manual activities and also deliver personalized Customer Experience so that the Inside Sales team could focus on more value generating tasks.
We implemented the Agentforce SDR Agent integrated with Data Cloud to automate the follow-up emails to Prospects who were sent high-value Quotes. The SDR agent sends personalized Emails and even responds to prospect queries regarding Products and other FAQs using Knowledge Base grounded in Data Cloud.
The Agent even updates Opportunities automatically based on the prospect’s responses.
SaasWorx helped us to get our Internal AI agent up and running. This has been the smoothest partner engagement I have had in 12+ years. - Chris Cooley, Rev Ops Manager at Kion.io
