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Does This Sound Familiar?

Six Signs Your ERP Needs a Health Check

According to Gartner, up to 75% of ERP systems fail to deliver measurable outcomes — not because the software is wrong, but because it's the wrong software for where the business is today. These patterns show up on Tally, Zoho, SAP Business One, Dynamics NAV, Sage, and Odoo just as often as on enterprise platforms.

Your Team Still Lives in Spreadsheets

Finance or ops are running parallel processes in Excel alongside NetSuite. If your ERP requires a spreadsheet to function properly, it's not configured for how work actually happens in your business.

Nobody Trusts the Numbers

GL balances don't reconcile, dashboards contradict each other, and key decisions are still being made from manually assembled reports. Data you can't trust is worse than no data at all.

Slow Pages and Broken Scheduled Jobs

Performance has degraded noticeably since go-live. Reports take minutes to load, scheduled scripts fail silently, and users are increasingly frustrated. Governance limit issues and unoptimised searches accumulate quietly.

Customisations Break Every Upgrade

Each bi-annual NetSuite release causes scripts to fail or integrations to go silent. This is the signature of legacy SuiteScript 1.0 code, deprecated APIs, or customisations built without understanding NetSuite's upgrade model.

Users Have Stopped Using It

Low adoption is always a symptom of a deeper failure — processes weren't configured for how work actually happens, training was inadequate, or the system doesn't match how the business has grown since go-live.

The Business Has Grown Beyond the Original Setup

New entities, new geographies, new integrations, or significant headcount growth have been bolted on without a coherent review. What worked at 50 people or one entity rarely scales cleanly to 500 or five.

What You Walk Away With

Five Deliverables from Every Health Check

We don't need access to your system. We don't need your data. The health check is a structured conversation — guided by a certified consultant who has seen enough ERP environments to diagnose the real issues from how you describe them. Your confidential financial data stays exactly where it is.

Issue Register with Risk Ratings

A structured list of every finding — configuration gaps, data issues, performance problems, script risks — each rated Critical, Moderate, or Low. So you know exactly what needs attention and how urgently.

Prioritised Optimisation Roadmap

Recommendations ranked by business impact and implementation effort — quick wins you can act on this week, medium-term improvements, and strategic changes for your next planning cycle. No vague suggestions.

Risk & Security Summary

A clear summary of permission gaps, data exposure risks, and compliance issues — so your leadership team knows exactly what needs to be addressed before your next audit or board review.

Missed Feature Analysis

Identification of NetSuite capabilities you've already paid for but aren't using — automation, reporting features, or module functionality that could eliminate manual work today without a single additional licence cost.

Live Findings Walkthrough

A 30–45 minute session with your SaasWorx consultant to walk through every finding, answer questions, and help you decide what to prioritise. You leave with clarity and a concrete next-step plan — not a proposal to buy more services.

Written Summary Report

A structured written document covering all findings — designed to be shared with your CFO, CTO, or board so decision-makers can see exactly what the current state of the system is, without needing a technical background to understand it.

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