Medtronic LABS is a pioneering health systems innovator developing community-based, technology-enabled healthcare solutions for underserved patients, families, and communities across the world. Operating in the U.S., India, Kenya, Ghana, and several other African countries, Medtronic LABS focuses on building scalable, sustainable models to deliver quality healthcare access globally.
As operations expanded, managing multi-subsidiary finance, procurement, and reporting became increasingly complex. The organization relied heavily on manual processes and disparate tools, making financial consolidation and visibility difficult. Without an integrated system, tracking accounts receivable, accounts payable, and vendor payments across multiple regions was time-consuming and error-prone. The absence of real-time financial and operational insights further limited strategic
decision-making. To sustain global growth and efficiency, Medtronic LABS needed a unified ERP solution capable of connecting data, people, and processes across its ecosystem.
Medtronic LABS faced several operational bottlenecks that hindered scalability and transparency:
With its footprint rapidly expanding, the organization recognized the need for a cloud-based ERP that could unify financial management, improve compliance, and deliver real-time insights across global entities.
To enable global scalability and operational efficiency, Medtronic LABS partnered with SaasWorx to implement Oracle NetSuite Cloud ERP. In a 12-week engagement, SaasWorx designed and deployed a tailored solution that automated key financial and procurement workflows while ensuring multi-country integration and compliance.
Key aspects of the implementation included:
The new system unified all critical processes—financial management, procurement, and order-to-cash—within a single cloud platform, providing consistent, up-to-date data across regions.
With NetSuite now operational, Medtronic LABS has transformed its global finance and operations landscape:
Teams across continents now access the same, reliable data—driving better collaboration, compliance, and control.
By migrating to a cloud-based ERP, Medtronic LABS has strengthened its foundation for scalability and innovation. The organization now operates with greater transparency, efficiency, and agility, ready to expand into new regions and integrate future technologies seamlessly.
With SaasWorx’s expertise and Oracle NetSuite’s unified architecture, Medtronic LABS has built a resilient digital backbone that supports its mission: to transform global health systems and improve lives through connected, technology-driven care.
We can manage the accounting of any entity in any currency and have the final reporting converted into US currency. That eliminates a lot of manual interventions to convert all the currencies.
— Sahil Gupta, Finance Lead, Medtronic Labs
